Chesterfield University Strategic Goals – FY09-FY11
1. Create, utilize, and enhance systems, processes, and partnerships to efficiently manage resources that support business needs.
1.1 Select and implement, in partnership with key county departments, a Learning Management System that will automate and consolidate employee learning data by FY11.
1.2 Implement process improvements by effectively utilizing quality tools by FY10.
1.3 Assess Volunteer Instructor Program and make recommendations for changes.
2. Ensure individual staff development that enhances our ability to meet the diverse learning needs of our customers.
2.1 Introduce new information, tools, and models to our customers by staff completing at least 40 hours of individual learning during each evaluation period according to their IDP.
3. Develop and deliver valued learning initiatives that provide long-term positive outcomes for our customers.
3.1 Create accessible and diverse learning opportunities through blended delivery methods.
3.2 Facilitate learners’ transfer and application of knowledge through development of appropriate curriculum and performance support tools such as quick reference cards, chat rooms, learning communities, and job aids.
4. Communicate timely and useful information that promotes a continuous learning environment.
4.1 Maintain existing and explore new vehicles for communication of learning information for county employees.
4.2 Maintain and enhance our presence on Chesterfield Connections (Internet) and the CountyNet (Intranet) sites with information related to resources and services available to internal and external customers
4.3 Enhance internal staff communication regarding operational procedures and processes.
5. Define evaluation of learning measures that allow appropriate response and effective intervention to address business needs.
5.1 Define training effectiveness measurements
5.2 Refine a strategy and implementation process for gathering measurements
5.3 Assess readiness of the organization to support the transfer of learning
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Chesterfield University